Thanks for visiting the site and making a purchase these are the terms and conditions for our Shipping Policy.
Shipment process time:
Packages are shipped through USPS via Priority Mail. We ship to addresses within the US only. Transit times vary for each state, but typically USPS delivers within 2-3 business days with priority mail. Once picked up and scanned in by the carrier, we are unable to control shipping speeds and we do not assume responsibilities for packages lost or stolen in transit. All orders will process within 3-5 business days. Reflections Candle Company only use all natural products warmer temperatures may cause our candles to soften so orders will ship every Monday or Tuesday of every week to lessen the risk of packages sitting in hot warehouses over the weekend during transit. All orders will be shipped out of Miami, FL.
All shipping and handling charges are the responsibility of the customer. Shipping charges for orders will be based on weight, dimensions and destination and will be calculated and displayed at checkout. All packages are insured with priority mail to guarantee safe delivery by USPS.
Shipping Confirmation + Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Please ensure that the mailing address is entered correctly Reflections Candle Company is not responsible for packages delivered to an incorrect address. If an incorrect address has been submitted please contact us immediately at firstname.lastname@example.org before items ship. We do not ship with signature confirmation shipping carriers may leave packages at your door or in a mailbox Reflections Candle is not responsible for stolen packages. If your item is lost or missing you must contact the shipping carrier for a refund or file a claim.
You can skip the shipping fees with free local pick up at Miami, FL 33161 with no minimum order required. We will send you a email when your order is ready along with instructions.
We are happy to offer local delivery. All orders placed over $80 before taxes are eligible for free local delivery in FLORIDA only Miami-Dade & Broward County. Select local delivery at checkout to see if you qualify. We strive for quick local delivery. You will receive an email after your purchase to arrange a date and time for the delivery. We will then drop your order off at your doorstep and will send you a message once the package has been delivered.
At Reflections Candle Company we hand pour your order and pack it with care to ensure that your package arrives in perfect condition and in a timely fashion.